NOV
22

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The Panton Practice

Gervis Rd, Bournemouth BH1 3EG, UK – 01202 411700

Even with an appointment I have some waiting time which seems to have improved. Reception welcome varies but healthcare workers are very welcoming. Yes the buildings are old but I'd rather have money spent on care/services than decor. I have good service across the board but then I have no high expectations, demand nothing but good care, and try to manage my own needs with support/advice. I'd recommend the practice for it's level of care and services.

GPs professional, approachable and patient. Locum/trainee? doctors have always been good too. Receptionists do their best under frequent pressure. Not easy for them. Walk-in sessions for urgent cases brilliant, take away worry and stress knowing you can be seen. Would have given 5* except for a few gripes (bit don't let them put you off). a) Surgery is past it's sell-by. Far too small, out dated, unwelcoming. b) Have to go elsewhere for blood tests, X-Rays, ultrasound etc. (and then unless urgent can't get the feedback for 2/3 weeks). Would prefer a GP led superclinic with more facilities (providing easily accessible by public transport/car). c) Can't see medical records online - at least appts and repeat prescriptions are now. d) How about evening and weekend surgeries!? Maybe that would alleviate the crowding in the waiting room (and make patients happier). e) The waiting room and entrance can get too crowded. Sitting in a circle in a small area staring at other ill patients is really unpleasant. f) The blood pressure machine drives everyone mad. Yes, good to have it, but everyone seems to struggle. The receptionists must be immune to all the complaints about it by now.

Beaufort Road Surgery

21 Beaufort Rd, Bournemouth BH6 5AJ, UK – 01202 433081

Dr Mitchell is THE best doctor on the planet. He looked after me whilst I was going through severe chronic pain and depression. If it wasn't for him, I probably wouldn't be here writing this now. He listens to everything you say, and if needed he carefully explains your diagnosis or treatment in a way that you can understand, and not just in 'doctors language'. As a surgery as a whole, I find the staff polite and friendly in general, and they've also just changed the flooring from carpet to a wooden type finish which makes the whole place look a lot cleaner and welcoming.

If it's urgent they will fit you in on the same day.usualy don't have to wait long in the waiting room.lovely receptionist always helpful

James Fisher Medical Centre

4 Tolpuddle Gardens, Bournemouth BH9 3LQ, UK – 01202 522622

Always had good service from Reception & doctors have all been caring & carried out their duties efficiently.

NHS Direct is now NHS 24. Just dial 111 to speak to a professional or click the link below for there self help website. Lots of really useful info but keep clear of heart surgery! If in doubt ask your GP or call 111. Good luck.

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